The Hampshire Health Record is a local electronic health and social care record which helps underpin better clinical decision-making. It can also be used to analyse the needs of service user groups.
Leicestershire County Council has worked with its partners to improve service delivery by safely and effectively sharing appropriate information about families. The IISaM project undertook a full case study of the service and all of the related materials are included on this page.
Children’s centres throughout Greater Manchester wanted to promote earlier engagement with pregnant women and new families but they did not know who they were or how best to access the information. Building on existing work undertaken by Pennine Acute Trust, processes were developed to share electronic antenatal data and paper-based postnatal data. Contact details of those responsible for ensuring the appropriate sharing of information were also secured and information is now flowing. This case study includes data flow diagrams, the Pennine Acute Trust procedures and the information sharing protocol/agreement.
Leicestershire County Council’s Children and Young People’s Service developed a new way of asking young people for consent for their information to be shared, in order to coordinate the services offered to them. The process followed the principles (PDF) developed by IISaM. This case study highlights the importance of getting information governance professionals and service professionals to share their expertise to improve communications with service users.
Leicestershire County Council worked with its partners to review their existing partnership arrangements. This was to help ensure that the governance enabled them to agree and implement actions in order to meet the challenges of working together and sharing information. The governance review asked “What are we trying to achieve?” and “What is the capacity of each member to contribute to our aims?” The changes that resulted from understanding the answers to those questions placed the partnership on a firm footing to undertake new and innovative projects, such as MASH (above).
Information sharing doesn’t always have to involve sharing personal or sensitive information; sometimes services can be improved by sharing anonymous or aggregated data sets. Picking up an approach pioneered in Cardiff, the Department of Health provided advice and guidance to hospital accident and emergency departments on how to share anonymised information with Community Safety Partnerships. Partnerships can use the evidence to decide how best to tackle violence. The case study includes links to guidance from the Department of Health and College of Emergency Medicine as well as action planning and partner readiness tools, case studies, evaluation of the model and a link to an e-learning module.
Have a case study you’d like to share? Contact the project team