Information Sharing Centre of Excellence update: work continues to develop the Information Sharing Centre of Excellence, ready for launch in Spring 2014. In the meantime, the team are supporting the Public Service Transformation Network localities, the Integrated Care and Support pioneers, and other local areas, to help them find solutions to information sharing issues.
Did you know…? As a seasonal special treat, we are running a series of festive blogposts, guest authored by Anne Hopwood (Corporate Records Manager, Rochdale Council). We’re already half way through, but if you’d like to use the messages in your own organisation, you’re welcome – you just need to credit Anne.
The new Integrated Care and Support Exchange (ICASE) has launched! The website provides a resource and community for areas working to integrate care, to share their experiences, knowledge and good practice.
Case study: Integration health and social care – the Hampshire Health Record (PDF)
The Hampshire Health Record is a local electronic health and care record which helps better clinical decision-making, and which also feeds into an analytical database which is used to help plan and evaluate services. Key lessons from the case study:
- Have a clear understanding of the needs of users (in this case, practitioners) in order to design an information sharing service which meets their needs.
- By involving lay members in the information governance, it helps everyone to keep the priorities of service users at the front of their mind.
- It can be hard to capture the benefits of information sharing; the team have built a workstream to systematically capture the benefits that the HHR brings.
Sharing information appropriately and securely is a vital step in helping organisations work together to deliver better services to the public. The ‘Improving Information Sharing and Management’ exemplar project provides tools and resources to help you and your colleagues share the right information at the right time, in the right way.
We use a six stage ‘information sharing journey’ to structure our toolkit, although you may not need to work through all six stages.
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